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Privacy policy

Summary

All personal information is processed and used fairly and lawfully
On request we provide information about any of your personal data stored by us, and you can request to have your personal data deleted or amended at any time at any of our contacts.
We protect the storage and handling of all personal data with technical and organizational security measures, always up to date with current technical standards
We only provide your personal data to third parties with your explicit consent, when it is required to satisfy our contractual obligations to you (such as providing shipment information to delivery companies), or when it is required by law.

The data controller

The data controller of the personal information is VF Automation Trade and Engineering Ltd.

Headquarters: 2220 Vecsés, Magyar str. 29

Depot and postal address: 1108 Budapest, Gyömrői str. 140.

CRN: 13-09-093425

Tax ID: 12970814-2-13

E-mail address: vfaut@vfautomatika.hu

Phone: +36 1 433 2543

The data processors

A data processor acts under the instructions of the controller only, by processing personal data on their behalf (e.g. a parcel delivery service uses personal data to deliver the purchased goods).

The data processors used by the company are:

DigitalOcean, LLC

Processing function: cloud server and hosting services

Contact: privacy@digitalocean.com

GLS General Logistics System Hungary Kft

Processing function: parcel delivery

Contact: adatvedelem@gls-hungary.com

DACHSER SE

Processing function: parcel delivery

Contact: data.protection@dachser.com

FedEx Logistics Inc.

Processing function: parcel delivery

Contact: dataprivacy@fedexlogistics.com

Google Ireland Limited

Processing function: Google Analytics and reCAPTCHA services on the webpage

Contact: dpo-google@google.com

Hotjar Ltd.

Processing function: analytics service on the webpage

Contact: dpo@hotjar.com

Adó és Könyv Szaki Kft.

Processing function: accounting

Contact: zsuzsaszaki@konyveloszaki.hu

Uses of personal data

The company processes personal data only for specified purposes, for the exercise of a right and the performance of an obligation, in accordance with the purposes of the processing and for the time necessary to achieve those purposes.

Personal data is used in the following cases.

Keeping in contact with the user

The purpose of data processing is to answer the inquiries of the interested party in connection with the services and products we provide. The user may contact us by telephone, in person, by e-mail or via our website.

Stored personal data: name, contact details (e-mail for electronic contact, phone number for telephone contact)

Data processors used: DigitalOcean LLC, Google Ireland Limited

Legal basis: GDPR regulation Article 6(1)(f)

Sending quotations

The purpose of the data use is to inform the user about the start of the processing of their quotation request and to send the offer to the user.

Stored personal data: name, address, e-mail, phone number

Data processors used: DigitalOcean LLC

Legal basis: GDPR regulation Article 6(1)(f)

Fulfilment of contractual obligations

The purpose of the processing is to identify the customer to the extent necessary for the conclusion of the contract, to contact the customer about the status of the fulfilment (such as informing him about the acceptance of the order, informing him about the expected date of fulfilment, sending a notification of delivery) and to deliver the contracted product/service to the customer.

Stored personal data: customer name, delivery address (if the contract required delivery), email, phone number

Data processors used: DigitalOcean LLC, GLS Hungary Kft, FedEx Logistics Inc., DACHSER SE

Legal basis: GDPR regulation Article 6(1)(b)

Meeting legal obligations relating to invoicing

The purpose of data processing is to issue an invoice in compliance with the legal requirements and to store the invoice after its fulfilment for the period required by the Accounting Act (8 years).

Stored personal data: name, billing address, e-mail, phone number

Data processors used: Adó és Könyv Szaki Kft.

Legal basis: GDPR regulation Article 6(1)(c)

Website-related data processing

The purpose of data processing is to optimize the use of our website and to filter out malicious automated software ("bots"). The processing of data is voluntary, consent is not automatic and can be withdrawn at any time from the privacy policy section of our website (https://en.vfautomatika.hu/privacy-policy)

Stored personal data: anonymized online identifiers such as IP address, cookie identifier, client and device identifiers

Data processors used: Google Ireland Limited, Hotjar Ltd.

Legal basis: GDPR regulation Article 6(1)(a)

Complaint handling

The purpose of data management is to document and investigate complaints received from users.

Stored personal data: depending on the complaint, the information necessary for the investigation (name, address of the customer, other personal data contained in the documents submitted with the complaint)

Data processors used: DigitalOcean LLC

Legal basis: GDPR regulation Article 6(1)(c)

Duration of processing

The company will delete the processed personal data without delay, in case

the user requests it (with the exception of processing based on legal requirement, GDPR regulation Article 6(1)(c)

processing of the data was unlawful based on the resolution of a complaint

ordered by a court of law or the Hungarian National Authority for Data Protection

the legal storage period expired

the data contained in the offer, contract, order and the data necessary for contacting you will be deleted after the expiry of the 5-year limitation period set out in Act V of 2013 (on the Civil Code)

Rights of the user

The user is entitled at any time to

request information about personal data processed by the controller (such as data processors used, source of the personal data, duration, legal basis and purpose of data use)

request correction of the personal data processed

request restriction of processing if you dispute the accuracy of the data (for the duration of the investigation)

request the restriction of processing if you contest the lawfulness of the processing (for the duration of the investigation of the complaint)

request restriction of access instead of erasure at the end of the period of processing

request data processed on the basis of voluntary consent or by automated means in machine-readable format

object to processing of your personal data

go to court if your rights are violated

lodge a complaint with the National Authority for Data Protection and Freedom of Information about the processing of your personal data using the following contact details:

1055 Budapest, Falk Miksa utca 9-11.

Postal address: 1363 Budapest, Pf. 9.

Phone: +36 (1) 391-1400

E-mail: ugyfelszolgalat@naih.hu

Personal data subject to restricted access can only be processed with the consent of the user and the controller is only entitled to store the data. The User may request the exercise of the above rights by contacting the Data Controller at any of the contact details provided above.

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